Royal Smiles

FAQs

CAN I WHITEN CROWNS, FILLINGS, OR VENEERS?
Our teeth whitening gel will only whiten natural tooth enamel.
Whitening will not whiten your existing fillings, crowns or veneers.
Any restorations on your front teeth may need to be replaced after the whitening process is finished.

DOES TEETH WHITENING CAUSE SENSITIVITY?
Some individuals may experience tooth sensitivity during whitening procedure.
However, this is temporary and will subside after treatment is interrupted.

IF SENSITIVITY OCCURS, WHAT SHOULD I DO?
Sensitivity will last no more than 24 hours.
If you do experience some sensitivity, we suggest:

WHAT INGREDIENTS ARE IN THE TEETH WHITENING GEL?
Carbamide Peroxide, Sodium Fluoride, Potassium Nitrate, glycerol, propylene glycol, Deionized water, Ethylene Diamine Tetraacetic Acid, Carbomer, Polyvinylpyrrolidone, Menthol.

IS WHITENING SAFE?
Tooth bleach is non-toxic.   It is the safest cosmetic procedure available on the market today.
It is however recommended that pregnant or women that are breastfeeding refrain from use.
If gel comes in contact with skin, eyes, flush immediately with warm water.
If you swallow the gel during your routine whitening, this is harmless in these quantities.

WILL TEETH WHITEN TO THE SAME DEGREE ON EVERYONE?
No, Results vary. Some teeth whiten dramatically in just a few days, while others may take weeks to make difference.  Whitening generally has better results on yellow stains comparison to grey coloured stains, grey enamel staining is more difficult to bleach. Some normal teeth will achieve only minor whitening improvement no matter what product you use.
Results cannot be guaranteed.

HOW LONG DO THE RESULTS LAST?
Results will vary from person to person and will depend on the lifestyle you lead.
If you are a smoker, or regularly drink red wine or use any other heavily coloured substances regularly, your whiter teeth will become stained again more quickly.
To maintain your brighter smile, we recommend you whiten your teeth once every 2 weeks.

DOES WHITENING GEL HAVE A SHELF LIFE?
Our whitening gel has the shelf life of 2 years if refrigerated and 1 year if un-refrigerated
.

If gel is not stored in the fridge, store in a cool dry place away from direct sunlight.
There is no harm in using gel after shelf life, although may not be as effective. 

WHAT IF BURNING DOES OCCUR?
If burning occurs, your gums will appear white. No need to worry.
Your gums will return to normal within a few hours and the whiteness will disappear. 
Applying a vitamin E capsule and rubbing on effected areas, can help for a faster healing process.
To avoid this happening again, be sure that you’re not over filling your trays with the whitening gel and the gel is not seeping over the top of the mouth trays onto your gums during the procedure.
We would advise to place a smaller dose in trays.

HOW TO ACTIVATE LED LIGHT?
To activate the led light, remove the clear sheet of plastic located between the batteries.

HOW CAN I RECEIVE THE BEST RESULTS?
For best results, try the following:
•Brushing your teeth thoroughly and then drying them with a clean, dry face cloth before applying the teeth whitening gel.
•Rubbing a small amount of the teeth whitening gel over your teeth with your finger before placing the mouthguard in your mouth.
•Do your applications just before bed, so your freshly whitened teeth have a break from food and drink stains.
•Avoid dark coloured food and drinks during your 6-9 applications

 

HOW LONG IS SHIPPING?
Orders before 6pm will be sent the next day.
Most cases shipping around Australia will take 2-6 business days, but we can not be held liable for some orders taking longer than expected, due to being in the hands of Australian Post.

ORDERS WITHIN AUSTRALIA
Regular Post: 2-6 business days

INTERNATIONAL ORDERS (Outside of Austalia)
Registered international: 4-10 business days

 

RETURNS:
Royal smiles cannot give refunds or returns unless the product is faulty. Whitening  an differ from person to person some will have amazing results and others not as good. It all depends on the product, how long you use it for and also if your following the proper guidelines.

Due to this fact we are very sorry and cannot do returns if you have changed you mind once receiving our box. Thankyou for understanding.